The CITQ offers establishment operators a telephone information service to answer all their questions about how the classification program works, classification criteria, their classification results and any other topic related to their files.

Every operator can speak directly with the agent in charge of his or her file.

The CITQ’s telephone information service is available from 8:15 a.m. to 16:45 p.m., Monday to Friday: at 450 679-3737 or 1 866 499-0550

Our Mission

To provide classification, certification and standardization services for goods and services on behalf of public- and private-sector customers, so as to enhance the goods and services concerned and keep consumers well informed. To set the standard for classification and certification services, in Quebec and elsewhere.

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