TELEPHONE INFORMATION SERVICE

The CITQ provides a telephone information service for establishment operators to answer any questions they may have about the operation of the registration program or any other information related to their file.

Every operator can speak directly with the agent in charge of his or her file.


The CITQ’s telephone information service is available from 8:15 a.m. to 16:45 p.m., Monday to Friday: at 450 679-3737 or 1 866 499-0550

You may consult the following table for the extension number of the agent responsible for your file, according to the tourist region in which your establishment is located;


Touristic Regions

Ext.

Abitibi-Témiscamingue

233

Baie-James

233

Bas-Saint-Laurent

245

Cantons-de-l’Est

222

Charlevoix

235

Chaudière-Appalaches

241

Centre-du-Québec

241

Côte-Nord (Duplessis)

233

Côte-Nord (Manicouagan)

233

Eeyou-Istchee

233

Gaspésie

226

Touristic Regions

Ext.

Îles-de-la-Madeleine

248

Lanaudière

246

Laurentides

244

Laval

249

Mauricie

241

Montérégie

246

Montréal

249

Nunavik

233

Outaouais

245

Québec

232

Saguenay-Lac-Saint-Jean

248


To Read


CITQ


Statement

January 15 2024

Have You Removed Your Classification Sign?
Click here to learn more

CITQ


Statement

November 10 2023

5 good reasons to renew your establishment's registration
Click here to learn more

CITQ


Statement

September 7 2023

CITQ Portal and registration certificate
Click here to learn more

CITQ


Statement

August 31 2023

Entrée en vigueur des dispositions de la Loi 25 (French Only)
Click here to learn more

CITQ


Statement

August 4, 2023

Removal of Classification Signs
Click here to learn more

CITQ


Statement

June 27, 2023

New Registration Certificate
Click here to learn more

CITQ


Statement

May 9, 2023

Projet de loi visant à lutter contre l’hébergement touristique illégal
Click here to learn more

CITQ


Statement

April 19, 2023

A new president elected to the CITQ board
Click here to learn more

CITQ


2022 Activity Report

April 19, 2023

Publication of the 2022 activity report
Click here to learn more

CITQ


Statement

September 1st, 2022

New categories of tourist accommodation establishments
Click here to learn more

CITQ


Statement

August 25, 2022

Impacts of the new tourist accomodation act on your establishment
Click here to learn more

Our Mission

Performs classification and certification services for products and services on behalf of public and private customers. As such, it acts as an agent of the Minister of Tourism for the registration of accommodation establishments and is officially recognized by the Minister as a delegated body to exercise certain of these powers.

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