General Management

Under the authority of the Board of Directors, the Executive Director ensures that the Corporation fulfils its mission, that each branch achieves its objectives and that the organization develops in the best interests of its members.

Registration and Operator Relations Department

This department is responsible for the complete management of the files of the operators with regard to registrations, from the collection of all relevant data to sending the written notice certifying the registration.

Using the telephone and e-mail to relay information, this team answers all questions regarding the operation of the registration program or any other information related to the operator's file. It also provides support to operators in updating information about the services offered by their establishment.

Administration and Information Technology Department

This department is responsible for accounting and the sound management of human and material resources. It implements the relevant technological systems and various research services.

Communications Department

This department develops and implements an annual communications plan, produces relevant communications tools and manages periodic communications with operators, industry partners and the media.