Reporting to the Board of Directors, the Executive ensures that the Corporation accomplishes its mission, that each department reaches its objectives and that the organization develops with its members' best interests at heart.


This Department carries out classification visits and helps develop and update the CITQ’s classification grids. It confirms the results of classification visits and sends the CITQ’s recommendations to the organization that issues classification certificates. The Department also offers establishment operators a wide range of value-added services.


This Department is responsible for the overall management of the files of operators concerned by classification programs, from collecting the relevant data for issuing classification certificates (signs) and principal residence certificates (written notice). It is also in charge of accounting and the sound management of human and material resources, and has set up the relevant technological systems as well as different research and statistical services.


This Department designs and implements an annual communications plan, produces the appropriate communications tools and handles specific communications with the media, operators and industry partners.

Our Mission

To provide classification, certification and standardization services for goods and services on behalf of public- and private-sector customers, so as to enhance the goods and services concerned and keep consumers well informed. To set the standard for classification and certification services, in Quebec and elsewhere.

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