THE TEAM

General Management

Under the authority of the Board of Directors, the General Management ensures that the Corporation fulfills its mission, that each department achieves its objectives, and that the organization develops in the best interests of its members.


Registration and Operator Relations Department

This department handles the complete management of the files of operators subject to registration, from collecting all relevant data to sending the registration certificate.

Through a telephone information service and email correspondence, this team responds to all questions regarding the operation of the registration program or any other information related to the operator's file. It also provides support to operators in updating information about the services offered by their establishment.


Administration and Finance Department

This department is responsible for accounting and the sound management of human and material resources.


IT and Information Technologies Department

This department implements relevant technological systems and various research services necessary to fulfill the corporation's mandates. It ensures their sustainability and updates. It guarantees the integrity and security of the systems and databases.


Communications Services

This department designs and implements a communication plan, produces relevant communication tools, and manages ad hoc communications with operators and industry partners.


To Read


CITQ


Statement

June 17, 2025

Display a number and a tourist accommodation registration certificate— a legal requirement!
Click here to learn more

CITQ


Statement

May 30, 2025

New updates on the CITQ website!
Click here to learn more

CITQ


Statement

April 17, 2025

Rapport d’activités 2024 et Nouveau conseil d’administration de la CITQ (French Only)
Click here to learn more



Our Mission

Performs classification and certification services for products and services on behalf of public and private customers. As such, it acts as an agent of the Minister of Tourism for the registration of accommodation establishments and is officially recognized by the Minister as a delegated body to exercise certain of these powers.

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