Specific evaluation grids, prepared by consensus

Each class of establishment subject to a star-based classification has its specific evaluation grid adapted to its own conditions. Each one was prepared by an advisory committee made up of operators, various tourism industry representatives and people from the travelling public.

The internationally recognized criteria applied were agreed on by majority, then tested in establishments, re-evaluated, approved by the CITQ Board of Directors and finally by the Quebec Minister responsible for Tourism.

These criteria will be regularly reviewed and updated so as to take account of developments and changing conditions in the industry.

Our Mission

To provide classification, certification and standardization services for goods and services on behalf of public- and private-sector customers, so as to enhance the goods and services concerned and keep consumers well informed. To set the standard for classification and certification services, in Quebec and elsewhere.

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