Please note that as a result of the COVID-19 pandemic, the CITQ has suspended visits to establishments until further notice.
The CITQ visits and evaluates establishments using criteria applicable to each class of establishment.
The classifier’s findings are validated with the help of photos taken during the visit and the results of previous visits.
The CITQ then informs the operator of the establishment’s classification.
The operator has 30 days to appeal the decision.
