Please note that as a result of the COVID-19 pandemic, the CITQ has suspended visits to establishments until further notice.

The CITQ visits and evaluates establishments using criteria applicable to each class of establishment.

The classifier’s findings are validated with the help of photos taken during the visit and the results of previous visits.

The CITQ then informs the operator of the establishment’s classification.

The operator has 30 days to appeal the decision.

Our Mission

To provide classification, certification and standardization services for goods and services on behalf of public- and private-sector customers, so as to enhance the goods and services concerned and keep consumers well informed. To set the standard for classification and certification services, in Quebec and elsewhere.

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