The CITQ visits and evaluates establishments using criteria applicable to each class of establishment.
The classifier’s findings are validated with the help of photos taken during the visit and the results of previous visits.
The CITQ then informs the operator of the establishment’s classification.
The operator has 30 days to appeal the decision.
The CITQ’s dean of classifications, Diane Racine, is retiring after more than 20 years of service to the CITQ.