|Over the years, the CITQ has been working in collaboration with different players to create standard classification and certification programs that accurately reflect the quality of the different types of products and services concerned.
Quebec's hotel associations formed the non-profit Corporation des services aux établissements touristiques québécois (CSETQ) to implement the pan-Canadian Canada Select classification program in Quebec. Unfortunately, the program did not attract the hoped-for participation.
Tourisme Québec mandated the CSETQ to classify all the province's hotels using a voluntary program based on international standards.
85% of hotels took part in the voluntary classification program, under which they were assigned 0 to 5 stars.
93% of bed & breakfast establishments in Quebec joined the voluntary classification program designed just for them, assigning them 0 to 5 suns.
The Quebec government adopted the Tourist Accommodation Establishments Act, which took effect on December 1, 2001.
The CITQ, successor to the CSETQ, was mandated by Tourisme Québec to handle the classification of seven classes of tourist accommodation establishments.
The CITQ began classifying marinas for the Association maritime du Québec (AMQ).
The CITQ began certifying marinas under the Eco-marina program on behalf of the Association maritime du Québec (AMQ).
The CITQ won the Special Jury Prize in the “Innovation in non-governmental organizations” category from the World Tourism Organization.
In January, the Quebec Minister of Tourism mandated the CITQ to manage all the steps in obtaining or renewing classification certificates.
The CITQ was mandated by the Hotel Association of Canada (HAC) to conduct audit inspections of Green Key certified establishments.
The CITQ was mandated by the Association des hôteliers du Québec (AHQ) to conduct inspections of RéserVert certified establishments.
The CITQ was mandated by the Quebec Golf Course Owners Association (ATGQ) to set up a classification program for golf courses.
The CITQ was mandated by Vélo Québec to conduct inspections of Bienvenue Cycliste ! MD certified establishments.
The CITQ is mandated by Hôtellerie Champêtre to help update and apply the standards in effect at establishments in this network.
The CITQ is mandated by the Regroupement québécois des résidences pour aînés (RQRA) to classify residences belonging to the RQRA.
The Haitian Minister of Tourism has mandated the CITQ to assist with updating that country′s “Hibiscus” hotel classification program.